In the Accounts window, select your UMass email account in the list at the left, and then click the - subtraction sign icon in the lower left to remove your account from this application.Click Tools in the menu bar at the top left of the screen, and then Accounts. Microsoft Outlook on Mac OS Remove your account from the Microsoft Outlook desktop application on Mac OS: Click the arrow icon to the left of your UMass email account name in the left panel to see your email inbox and folders.You may be notified about changing your mail delivery notification.Enter your UMass email address and click Connect.In the Account Settings window, click on the Email tab.Sign in to your Office 365 Exchange account in the Microsoft Outlook desktop application on Windows: You may be warned about cached content being deleted.Select your UMass Exchange account from the list, and click Remove in the upper right.Click Add, and then OK to create a file to temporarily store your Outlook data while removing and re-adding your account.In the Account Settings window, click on the Data Files tab.
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